Box o' Bliss does not accept exchanges due to the internal policy, but refunds can be made if there is a product defect.
* Reason for Return
- Damaged product, wrong product shipped, wrong product information, etc - when Box o' Bliss is at fault.
- Refunds for change of size, color or change of mind will not be accepted.
- Depending on the product, if the item tag is misplaced, box or label / wrapping is damaged, if a free gift is damaged, misplaced, washed,
altered or thrown away, refunds will not be accepted.
* Return Period
If the wrong product was shipped or there was a defective product, you can get a refund within 3 months after receiving the product or
30 days after being aware of such information.
* How to Request a Refund
1) Log in then click 'My Page' on upper right side of the page.
2) Fill in the reason for return and attach files in '1:1 Customer Support'.
* Please refer to the following email from Customer Center for the return shipping address after the return request is accepted.
Or contact via '1:1 Customer Support' for faster assistance.
* If there was a product defect, Box o' Bliss will be responsible for the return shipping fee and all order amount will be refunded.